Information





SHIPPING and ADJUSTMENTS:


You can save the shipping and handling charges by picking your drum up in person. I'm always happy to meet folks. I am based in Viroqua, Wisconsin, USA.

Drums require a lot of careful packaging, and it takes a long time to get one packed. That being said I endeavor to ship items the next business day. I like to ship your drum tuned up to sound good, but not super tight, so if you like it cranked up, you may want to tighten it once you receive it. 

INSURANCE: Insurance is included in the cost of handling, and is $6-$8 of that cost.

OVERSEAS: Australian buyers (and possibly others), Please be aware that customs may require skins with fur to be irradiated. Their charge for this "service" is $75 last time I checked. I can change the skin on any drum to a hairless one for an additional $50 charge. For any custom ordered drum you will have a choice of hair style at no extra charge. 

INSPECTION: Inspect your drum immediately upon arrival to see that the post office has been kind to your new baby. If you find anything unusual, contact me right away (with 72 hrs.) *The measurements shown for the diameter is taken from the outer diameter of the wood, and does not include the steel rings and lacing, just the diameter of the wood itself. 


 Look for the logo to enjoy free shipping on selected items throughout the store. If the items in your order qualify for 'Free Shipping', your order ships FREE!